About Us


Welcome to KiuMi Storehouse. We're an online shop opened since 2012 and based in Hong Kong.

We aimed to provide large range of fashion products at a valueable price! We're currently running E-Stores on eBay/Yahoo Auction HK/Facebook. Please add us to your list of favorite sellers and visit often.

We provide large range of  Rilakkuma items, Korean Style Fashion, Japanese Style Lingerie and Cell Phone Accessories. We hope you may find your ideal products here.

Thank you and wish you have a nice purchasing experience in KiuMi Storehouse ^^


Seller Information

KiuMi Storehouse (Hong Kong)


Phone
:+852 5101 2028
E-mail
:kiumistorehouse@gmail.com

Contact Person

Miranda / John

Handling Charges

Customers should responsible for your country's custom charge for taxes, if any. Thank you.

Payment

The payment is due to be finished within 7 days from your first purchase. If you would like to hold the item(s), please let us know within 7 days. In that case, we can hold onto your order a while longer. (You can be extended up to 60 days from your first purchase)

If payment is not made within 7 days, or if we do not hear from you within 7 days from your first purchase, we will cancel your order without notice. We ask for your kind understanding.

How to Order

*After you decide on an item, click [Add to Cart]. 
The item is added to Your Cart.

*We only accept payment through Paypal.
It's free for buyers and it's fast, easy and secure. 
Any questions please go to www.paypal.com to get answers.

*If you purchase more than one item, 
we will gladly combine shipment to save shipping cost.

Delivery time & date

Item will be sent out within 1-5 business days(depends on where we have stored the item) after the payment received.
We do our very best to pack everything as securely as possible.
And we will send all items with standard registered airmail which tracking no. will be provided.  You will receive a notification email with tracking no. within 2 business days after the item has been sent.

If you did not receive your package or it arrives damaged, please contact us by email and we will contact you within 48hours. 

Payment Method

PayPal Direct Checkout Only for overseas or local buyers.

Direct Bank Transfer for Hong Kong Buyers Only.


Exchanges/Returns

Customer's satisfaction is very important to us.
If for any reason you are not satisfied with your purchase 
and need to return or exchange an item(s)...please repackage the item(s) in its original package and send it back within 14 days.

We will accept returns on any UNUSED and UNOPENED item, however we do not refund any shipping charges, unless the error was our mistake.

Once item(s) is received back to us, we will refund the cost of the item(s) only.
Refunds are only available through PayPal.

For exchange, extra shipping charge may apply.

*Exceptions to these policies are certainly made 
if the return or exchange is caused by our mistake.